ICBPO Governance Structure
The Institute for Certified Business Process Outsourcing (ICBPO) is governed by the Council, the highest decision-making body. The Council comprises the President, Vice President, and Institute Committee Members.
Council: The Council is responsible for setting the strategic direction of the ICBPO.
President: As the head of the Institute, the President chairs the Council and leads the Executive Committee.
Vice President: Supports the President in day-to-day operations and assumes presidential duties in the President’s absence.
Institute Committee Members: Members of the Council elected to represent various constituencies and contribute to decision-making.
Executive Committee: A subset of the Council, responsible for operational decisions and implementing Council directives.
Education/Quality Assurance Committee: Oversees curriculum development, assessment standards, and quality assurance processes.
Membership Committee: Manages membership applications, criteria, and benefits.
Ethics and Disciplinary Committee: Enforces ethical conduct and handles disciplinary matters.
Training and Consultancy Committee: Develops and delivers training programs and consultancy services.
Events Committee: Organizes and manages Institute events and activities.
The ICBPO operates as both an awarding body and a professional membership organization.
Quality assurance is a critical component of the Institute’s operations.
The President plays a vital role in maintaining the integrity of the Institute’s awards.
Certifications validate skills, knowledge, and expertise in a specific field.
Certification timelines vary depending on the specific program.
Certifications often lead to career advancement, increased earning potential, and enhanced job prospects.
We are enriching the way nations breed their process and outsourcing workforce
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