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ICBPO Governance Structure

Overview

The Institute for Certified Business Process Outsourcing (ICBPO) is governed by the Council, the highest decision-making body. The Council comprises the President, Vice President, and Institute Committee Members.

Council:

and Executive Committee

Council: The Council is responsible for setting the strategic direction of the ICBPO.

President: As the head of the Institute, the President chairs the Council and leads the Executive Committee.

Vice President: Supports the President in day-to-day operations and assumes presidential duties in the President’s absence.

Institute Committee Members: Members of the Council elected to represent various constituencies and contribute to decision-making.

Executive Committee: A subset of the Council, responsible for operational decisions and implementing Council directives.

Committees

The Council establishes various committees to address specific areas of focus:

Education/Quality Assurance Committee: Oversees curriculum development, assessment standards, and quality assurance processes.

Membership Committee: Manages membership applications, criteria, and benefits.

Ethics and Disciplinary Committee: Enforces ethical conduct and handles disciplinary matters.

Training and Consultancy Committee: Develops and delivers training programs and consultancy services.

Events Committee: Organizes and manages Institute events and activities.

Additional Notes

The ICBPO operates as both an awarding body and a professional membership organization.

Quality assurance is a critical component of the Institute’s operations.

The President plays a vital role in maintaining the integrity of the Institute’s awards.

Frequently Asked Questions

Certifications validate skills, knowledge, and expertise in a specific field.

Certification timelines vary depending on the specific program.

Certifications often lead to career advancement, increased earning potential, and enhanced job prospects.