Programmes

Qualifications

Associate Business Process Outsourcing (BPA)

This level of certification is designed for young professionals in the early stages of their careers or those whose professional roles and aspirations are focused on specific areas of expertise. Candidates should have 0-3 years of full-time professional work experience and hold an OND/HND/B.Sc.

Membership provides unlimited access to our research, in-depth reports, predictions, trends, and best practices to keep you ahead in your industry. You will join a supportive community of resilient professionals.

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Specialist Business Process Outsourcing (BPS)

This Specialist level is for professionals with 4-5 years of full-time professional work experience in outsourcing or related fields, and who hold an HND/B.Sc./Masters and are in a supervisory role. It is designed to boost your knowledge and expand your leadership skills.

Membership offers unlimited access to our research, in-depth reports, predictions, trends, and best practices to keep you ahead in your industry. You will join a supportive community of resilient professionals.

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Expert Business Process Outsourcing (BPE)

This Expert level is a workshop-based certification, aimed at helping you maximize team productivity, drive breakthrough innovation, and secure a competitive edge for your company. Suitable for Senior Managers with at least seven years of full-time professional work experience in the outsourcing industry or related fields, and successful completion of the Associate program plus B.Sc./HND/Masters.

Membership provides unlimited access to our research, in-depth reports, predictions, trends, and best practices to keep you ahead in your industry.

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Manager Business Process Outsourcing (BPM)

This Manager level is recommended for top-level managers with at least ten years of full-time professional work experience in the outsourcing industry or related fields, successful completion of the Associate program, and holding a B.Sc./HND/Masters. This certification also considers the impacts candidates have made on professional bodies over their careers.

Membership includes unlimited access to our research, in-depth reports, predictions, trends, and best practices to ensure you remain at the forefront of the industry.

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